Privacy Policy

This Privacy Policy explains how Revolution Casino may handle personal information when players in Australia visit the website, create an account, use casino services or contact support. It outlines the types of information an online casino may collect, why that information may be used, how cookies work, when information may be shared and the choices available to players. We aim to handle personal information responsibly, securely and transparently.

Revolution Casino operates under licences issued by Curacao eGaming through Antillephone and the Comoros Autonomous Offshore Financial Authority, reference ALSI-152406028-FI2.

Information we may collect

The information handled by Revolution Casino may depend on the services you use, the information you provide and the checks needed to operate a secure online gambling account. We may collect information supplied directly by you, information created through your activity on the website and information received from service providers that support the platform.

Account and personal details

When you register or use an account, we may handle details such as your name, date of birth, residential information, contact details, login information and account preferences. We may also keep records of communications with you, including support enquiries, complaints, privacy requests and other messages. This information helps us create and maintain your account, confirm your instructions, provide support and send important service communications.

Identity and verification documents

We may request information or documents to confirm your identity, age and eligibility to use relevant services. This may include government-issued identification, proof of address or other information needed for account verification. Verification records may also be used for anti-fraud, security and risk checks. Players should provide accurate information and use the secure submission methods made available through the website.

Payment and transaction information

We may handle records relating to deposits, withdrawals, wagers, account balances, payment methods and transaction history. Specialist payment providers may process some payment information on our behalf or under their own privacy policies. Transaction records help us operate accounts, process requested payments, investigate disputed activity, prevent misuse and meet applicable record-keeping obligations.

Device, usage and cookie data

When you use the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, referring website, session details and interaction data. We may also collect information about how features are used so that we can maintain security, identify technical issues and improve the website.

Information from other sources

Where appropriate, information may be received from providers that support payment processing, identity checks, fraud prevention, security, customer support, communications or website performance. We may combine information from these sources with information you provide when this is reasonably necessary to maintain accurate records, protect accounts and deliver the requested services.

How we use, share and protect information

Personal information may be used for purposes connected with providing, securing and improving the casino service. We aim to use information fairly and appropriately, taking account of the reason it was collected, the type of information involved and any requirements that apply.

Common purposes for using personal information include the following:

Creating, administering and securing your account.
Processing deposits, withdrawals and other transactions requested through your account.
Maintaining accurate account, payment, wagering and transaction records.
Confirming identity, age and eligibility before or during the use of relevant services.
Carrying out verification, security, risk assessment and anti-fraud checks.
Detecting suspicious, unauthorised or prohibited activity and protecting players and the website.
Providing customer support, investigating enquiries and resolving complaints or disputes.
Sending service messages, account notices, security alerts and other essential communications.
Understanding website usage and improving features, performance, accessibility and reliability.
Maintaining records and meeting legal, compliance, tax and responsible gambling obligations.
Sending marketing communications where permitted and where you have provided the required consent or another lawful basis applies.

Service providers

Information may be shared with providers that help with website hosting, payment processing, identity verification, fraud prevention, security, analytics, customer support, communications and technical operations. These providers should receive only the information reasonably needed for their relevant function and are expected to handle it securely and appropriately. Some providers may process or store information outside Australia, depending on the systems and services used.

Other permitted disclosures

Information may also be disclosed where necessary to protect the website or another person, investigate suspected misuse, enforce applicable terms, handle a dispute, support a business or technology service, or respond to a valid legal or official request. Information may be shared to support security investigations and prevent fraud or other harmful activity. Any disclosure should be considered in light of the purpose, the information involved and the requirements that apply at the time.

Security measures

Reasonable technical and organisational measures may be used to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. These measures may include access controls, authentication, secure transmission, monitoring and restricted access to sensitive records. No online service can guarantee absolute security. Players should use strong and unique passwords, keep login details private and contact support promptly if they suspect unauthorised access to an account.

Cookies, storage and retention

How cookies work

Cookies are small files or similar technologies placed on a device when a website is visited. Some cookies are needed for core functions, such as remembering a secure session, supporting account security and allowing pages to operate correctly. Other cookies may remember preferences, help us understand website traffic, measure performance, identify technical problems or support more relevant communications.

You can manage, restrict or delete cookies through your browser settings. You may also be able to receive a warning before a cookie is stored. Blocking or deleting some cookies may affect the availability, security or performance of parts of the website, including features that require a secure session. Browser settings differ, so players should check the help information for the browser and device they use.

Storage and retention

Personal information may be stored electronically or in other secure formats by Revolution Casino or by service providers acting on its behalf. Appropriate arrangements may be used to support confidentiality, security and access controls when providers process information. Information may be stored in Australia or another country, depending on the systems and services used to operate the website.

We keep personal information for as long as it is reasonably needed for the purpose for which it was collected, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communication records must be kept for a period required by law even after an account is closed. Closing an account or requesting deletion may therefore not result in the immediate removal of every record.

Information may also need to be retained to prevent fraud, protect the security of the service, resolve disputes, establish or defend a legal claim or meet another lawful obligation. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of. Retention periods may differ depending on the type and sensitivity of the information.

Your privacy rights and how to contact us

You may have rights concerning the personal information held about you. These rights can depend on the circumstances, the type of information, the reason it is being used and any obligations that apply. To exercise a privacy right or ask a question about this Privacy Policy, contact support@revolutioncasino.best. Where possible, use the email address associated with your account and describe your request clearly.

Access your data

You can ask for access to personal information held about you by contacting support@revolutioncasino.best. We may need to verify your identity before providing information, particularly where the request involves account, payment or verification records. In some situations, access may be limited or refused where providing the information would affect another person’s privacy, reveal confidential security information or conflict with a legal requirement.

Correct inaccurate information

If your information is incomplete, out of date or incorrect, you can ask us to correct it by contacting support@revolutioncasino.best. We may request supporting information before changing important account, identity or payment details. Keeping information accurate helps with account security, verification, communications and the proper processing of transactions.

Request deletion of your data

You can ask for your personal information to be deleted by contacting support@revolutioncasino.best. We will consider the request and remove information where this is appropriate and possible. Deletion may not be available for records that must be kept for a period required by law, information needed to establish or defend a legal claim, records required to prevent fraud or security abuse, or information that cannot be separated from legitimate business records.

Withdraw marketing consent

If you have agreed to receive marketing communications, you can withdraw that consent at any time by contacting support@revolutioncasino.best or by using an unsubscribe option included in a marketing message where one is provided. Withdrawing marketing consent will not affect essential account, security or service communications. It also does not change processing based on another lawful reason or information that must be retained.

Making a request

We aim to respond to valid privacy requests within a reasonable time. We may ask for additional details to understand the request and confirm that the person making it is the account holder. This identity check helps protect personal information from unauthorised disclosure. If a request cannot be completed, we will explain the reason where appropriate and identify any information that cannot be removed or changed.

Policy updates

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or applicable requirements. The updated version will apply from the date it is made available on the website. Players should review this page occasionally to stay informed about how information may be handled. Continued use of the website after an update may indicate that you have read the revised policy.